Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts

Tuesday, March 5, 2019

Modern software documentation

Write markdown pages. Use a tool such as Visual Studio Code

Push via wiki, such Docusaurus

Using the same version/source control, such as Github

  • Check-in/out for concurrent updates
  • Versioning for comparison over time

Documentation is part of the product

A product has the lifecycle:

  • Request via Jira
  • Assign to an owner/creator
    • when doc resource is a constraint, prioritize them
  • Reviewed by PM, DEV
  • Verified by QA
  • Release via publishing
  • Change/Correction, Enhancement via Jira

Friday, February 3, 2017

Modern Product Documentation

Here are requirements from user and product interaction perspectives:
  • We should not require people to download docs from somewhere else.  Links to docs should be available within the product.  PDF is fine but context sensitive contents are better.
  • Use videos to demonstrate How-Tos.  Again, links should be available within the product
  • Show Release Note directly with the product
  • Allow the users to directly enter a support case within the product
  • Allow the users to provide suggestions directly from the product
  • A small News&Update - directly communicate to your users
This is the modern software should be and I just saw one!!



Wednesday, January 6, 2016

Colons and commas are important

Woman without her man has no reason for living.


Woman: without her, man has no reason for living.