Thursday, October 27, 2016

Release Notes

When we ship a software package, we should ship the documentation alone with the software.  Every time when a new release is available, a release note should be available as well.

If it is a Beta release, there should still be a Beta release note.

The release note should tell the customers:
  • What's new?
  • What are changes over the prior release.
  • How to upgrade
  • What are new configurations
  • What are not working if any
A beta customer should be provided with even more information.  A call with the customer to work through is an investment, not an expense.

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